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TERMS & CONDITIONS

Fair Usage Policy

Advanced Digital Media Ltd all for minor changes (any text, image changes or other that take under ten minutes for the designer to fully complete) will be included in the one-off fee. Any changes that require more design work will be charged at £30 per hour, for example changing contact details would be covered for free however a new page of content would be charged at the standard rate.

Domain Names

All websites must be accessed via a domain name, if you are not able to change your name server or access your old domain control panel, or would like a fresh one for your new site, a few conditions must be noted. All domain fees are subject VAT charges to a no refund policy; domains are registered through official bodies at annual or multiple annual costs and once ordered cannot be reversed. Domain names may be transferred into ourselves or out from ourselves but may be subject to additional charges depending upon domain name type. Domain Names purchased from ourselves have no hosting fees for the first year, but after the first year hosting fees apply and are charged at various rates depending upon domain name type. All domain names are registered or transferred into the customer’s name and details, customers can opt to hide this information on the international WHOIS database at the fee of £9.99+vat per domain name owned. If you wish to transfer your domains to another provider the websites built on the domain is non transferable. If relicensing fees are due at the time of the transfer request these will need to be paid by the customer before the transfer is initiated. If a site is requested to be transferred out to a different server there will be an admin fee depending on the size of the site.

User Content and Imagery

Any website we build must have images and content, or a sufficient explanation of content, so we can create a quality and relevant product to boost your sales. This content can be provided from any of your existing websites. However, the customer takes all responsibility to ensure they have permission and authorisation to re-use images and content.

Advanced Digital Media Ltd will NOT be held responsible for the use of others work when provided by the customer. You are fully responsible for the content submitted by yourself.

Advanced Digital Media Ltd will NOT be held responsible for any search engine updates that may affect website rankings or listing. If Google or any other search engine change their algorithm, which they can do every six months, rankings may be affected, and we will request fresh website content written by the customer. If you require us to undertake the content writing, there will be an additional charge dependent upon the amount of content and time needed to re-write the content. Advanced Digital Media Ltd takes no responsibility for loss of rankings and cannot be held liable for the loss of ranking when the algorithms change.

Refund and Cancellations

Once a service or product has been ordered and paid for, we have a strict no refund policy, unless work has not yet started, this excludes standalone (domain names without websites or landing pages) domain name purchases as these are transferred over to yourself within the first hour of purchase so cannot be refunded in any capacity. In the event you are completely unhappy with the work completed you can contact us on accounts@admgroup.marketing, and we will do our best to resolve the issue, please be aware that if you are still unhappy after we have tried to resolve any issues and you cancel our services, that any work already carried out on the project will be charged to cover designer and employee costs.

Delivery Methods and Timetables

Delivery of our products and services will be via email and will usually include a phone call on completion to verify the requirements of the project were met.

Timeframes will vary depending on project scope; it took to receive content/images and delays caused by content changes or other customer requests.

The project scope includes deliverables, goals, features and anything else that is required to deliver the project.

Your domain name purchases if bought as a standalone product are transferred to yourself within 24 hours of purchase but generally within the first hour. Domain names with landing page and websites attached will take around 4-6 weeks depending on the time of year, timescales are taken to receive information, Exposure packages purchased will take around 4-6 weeks to be submitted and then take further time to index depending on the number of places submitted for. We take no responsibility for the amount of time search engines take to submit and index your Exposure package websites.

Advanced Digital Media Ltd take no responsibility for the time it takes for Google or other search engines to submit pages or index sites, we cannot control National search engines, and they have their own timescales they work too.

Transaction Payments and Receipts

Paying for your products and services from ourselves can be complete in various ways, the easiest form is by Credit or Debit card for purchases made on a one time only order, for our exposure package offer we offer a Direct Debit facility which is set up on a monthly basis and is a specified amount taken from your account on a set date each month usually on or around the 16th of each month. The Direct Debit facility we have is run by London and Zurich and is protected by the direct debit guarantee, which is as follows:

Direct Debit Guarantee

In future, if there is a change to the date, amount or frequency of your Direct Debit, we will always give you 10 working days’ notice in advance of your account being debited.

In the event of an error, you are entitled to an immediate refund from your bank or building society. You have the right to cancel at any time, and this guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. A copy of the safeguards under the Direct Debit Guarantee will be sent to you with our confirmation letter.

Any customer who purchases any product or services from us will be provided with receipt of the transaction via email; copies are kept on file, and any invoice or receipt can be requested via email, phone or by writing to the address listed below. You will also receive a receipt from our terminal provider, Allied Wallet, which will read: “AW * AdvancedMedia442033188334”.

Complaints and Enquiries

If you would like to discuss any problems or complaints, you have with regards to any products or services purchased from ourselves, then please don’t hesitate to contact us.

Please direct any complaints or enquiries to accounts@admgroup.marketing. Or write to the address listed below.

Business Details

  • Company Name: Advanced Digital Media Ltd
  • Company Number: 09508538
  • VAT Number: 236 7587 70
  • Address: Suite 8
  • Marl Business Park
  • Ulverston
  • Cumbria
  • LA12 9BN
  • PRIVACY POLICY

    Key Details

    Any customer who purchases any product or service from us will be provided with a receipt of the transaction via EMA. This website privacy policy describes how Advanced Digital Media Ltd protects and makes use of the information you give the company when you use this website.

    If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page.

    This websites terms and conditions and privacy policy was updated on 01/07/2016.

    If you have any questions about this policy, please email accounts@admgroup.marketing or write to the address listed above.

    Introduction

    We gather and use certain information about individuals to provide products and service, and to enable certain functions on this website. We also collect information to understand better how visitors use this website and to present timely, relevant information to them.

    What data we gather

    We may Collect the following information:

  • Name and job title
  • Contact information
  • Email address
  • Demographic information, such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys
  • How we use this data

    Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services. Specifically, we may use data as follows:

  • For our internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To send you promotional emails about products, services, offers and other things we think may be relevant to you.
  • To contact you via email, telephone or mail for market research reasons
  • Cookies and how we use them!

    What is a cookie?

    A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information about how many people use the website and what pages they tend to visit.

    How we use cookies

    We may use cookies to Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. Cookies do not provide us with access to your computer or any other information about you, other than that which you choose to share with us.

    Controlling cookies

    You can use your web browser's cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit the all about cookies.

    Controlling information about you

    If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Send an email to admin@advnaced-media.co.uk
  • Write to us at Suite 8 Marl Business Park, Ulverston Cumbria, LA12 9BN
  • We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy which is in line with the Data Protection Act 1998.

    Security

    We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

    Links from our site

    Our website may contain links to other websites. Please note that we have no control of the links outside the www.advanced-media domain. If you provide information to a website to which we link, we take no responsibility for its protection and privacy. Always be wary when submitting date to the website. Read the site’s data protection and privacy policies fully before providing information.

    Ranked Within 1 Week!

    “Easy setup that only taken 7 days, website looked brilliant and i was ranked within 2 weeks! Couldn't be happier with the results ”

    Janette Wilkinson / Braintree, Essex

    Increased Listings and ranked!

    “As soon as i called Advanced Digital Media they talked we through the process and shown me some examples. My listings went from 5 to 15000 in 2 weeks! Very happy”

    Richard bradley / manchester

    Non stop enquiries

    “Honestly couldn't thank the ADM team any more for what they have done, ive gone from a local business to UK coverage in under 2 months!”

    Bailey gibson / Cambridge

    Projects

    3987

    internet marketing

    Active Clients

    1798

    internet marketing

    Commitment

    100

    internet marketing

    Success Rate

    99

    internet marketing

    Happy Clients

    1798

    internet marketing